Reference

The fmcg Glossary in Plain English

Every term on this page is one you'll meet inside the lobby — RTP on a slot tile, a handicap line on a sportsbook market, a rollover figure sitting next to an offer.

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fmcg The fmcg Glossary in Plain English
ASK THE DESK

Where to Ask When a Term Confuses You

Definitions only go so far. If a label inside the lobby reads differently from what you expected, message our support team in the same plain English this page uses. Tell us the game name — Blackjack TableChamp, Bank Transfer Easy, Football Derby Live — and the exact wording you're stuck on, and we'll point you to the rule behind it. One message, one clear answer, no scripted replies.

Chat from any game screen Open the chat panel while the table or slot is still on screen and type the term you're stuck on. Keep your registered number handy so we can pull up your account wallet without asking twice.
Send a screenshot A picture of the label plus the game or provider name settles most questions about RTP or rollover faster than a written description. Tap the game title first so we know which screen you mean.
Wallet and payment questions Send the bKash, Nagad or Rocket transaction ID when a payment term doesn't match what your app shows. We check that reference against the deposit record held on your account.
fmcg Why These Terms Change Your Choices

Why These Terms Change Your Choices

A term you don't know is money you can't plan. RTP tells you what share of stakes a slot returns across a long run; volatility tells you how bumpy that run feels; a rollover figure tells you how much turnover stands between you and a withdrawal. None of it is guesswork once the words are clear. The wallet side works the same

way. Knowing what KYC asks for saves a stalled payout, and knowing how a bKash or Nagad reference is matched keeps a deposit from sitting in limbo. We show RTP only where the game or provider states it. Our sportsbook runs on cricket — BPL, IPL and international fixtures — alongside football, and those markets use the language defined below.

  • RTP shown only where the provider publishes it
  • Wallet references matched against your deposit record
  • Market wording spelled out the same way we use it in the lobby

Core Terms Behind the Games You Open

Start here if a tile or a table is showing a number you can't place. These six words cover the mechanics behind nearly every game you'll open, from a Pragmatic Play slot to a live baccarat shoe dealt by Evolution. Read the definition once, then look at the same label inside the lobby. The meaning usually lands faster when you see it sitting beside a game you already know.

Return to player. It's the share of total stakes a game pays back over a very long run, expressed as a percentage. We show it only where the provider publishes it.

The small margin the game keeps over time, and the mirror image of RTP. A lower edge means more of your stakes comes back across long play.

How widely a game swings around its average return. Low volatility pays smaller amounts more often; high volatility can stay quiet for long stretches, then land a bigger result.

The total amount you put through a game or an offer, counted in taka. Turnover is usually measured on stakes, not on what you keep after a round.

A prize pool that builds from stakes across a game or a group of games and drops when the matching combination lands. Not every slot carries one — the tile says so.

A real dealer in a studio handling real cards, streamed to your phone while you place bets on screen. Live baccarat, roulette and blackjack run this way, with a betting timer.

Odds, Payment and Account Language

The second list sits closer to your bet slip and your wallet. Odds wording decides how a market pays out, while payment wording decides whether a bKash, Nagad or Rocket transfer reaches your account without a second trip to the app. We keep both lists together because they meet in the same journey: you fund the account wallet, then you read a price before you confirm a stake. Same page, same plain English.

A football market that gives one side a head start or a small deficit, written in quarter or half goals, so a heavy favourite becomes a fairer price to back.

A market on the combined score of a match rather than who wins. You back the total to land above or below the line the book sets before kick-off.

The turnover a bonus must generate before anything won from it can be withdrawn. It's counted in taka of stakes, so read the figure before you accept an offer.

A mobile money account such as bKash, Nagad or Rocket that holds a balance and sends funds by number. We route funding through e-wallets, so the deposit starts in an app you already use.

Know your customer: the identity step where you send a photo ID and a selfie so the account name matches the wallet name. Finish it early to avoid a hold later.

A ceiling you set on your own account so deposits or play time stay where you planned them. Put it in place before a session begins, not partway through one.

Putting These Terms to Work in the Lobby

Reading a definition is the easy part. Spotting the same term mid-session is where it starts to pay off, especially when you're moving taka between a wallet and a bet slip. These are the ones we hear most often once an account is open and a first deposit has cleared. If yours isn't here, the chat panel is the shorter route to an answer.

Check the info panel on the tile or table screen. We display the figure only where the provider publishes one, so a blank panel means that number wasn't supplied to us.

Your account shows turnover completed against the required figure. Compare the two numbers before you request a withdrawal, because the offer stays tied to the account until the gap closes.

Any of bKash, Nagad or Rocket works. Pick the one already on your phone, send the amount to the number shown at deposit, confirm with your PIN, then come back to the lobby.

A photo ID and a selfie, plus the wallet number you fund from. The name on all three has to match, or the withdrawal step waits while we ask you again.

Live baccarat is dealt by a person in a studio and streamed as it happens, so results don't come from a random number generator. Slots and crash games like Aviator run on RNG logic.

Yes. Set it in your account area and it holds until you change it. Keep the figure where you want it before a session starts rather than adjusting it mid-play.
Reference

Fmcg Glossary

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